Have you ever thought about rethinking the way you run your business? Tim Huckabee, AIFSE, founder of FloralStategies, challenges you to do just that. With the company since 1997, Huckabee has been teaching business owners about the services, sales and technical issues of running a business, how to resolve the issues while making the most of the experience.
Next in a series of webinars about rethinking how you run your business, Huckabee will talk customer services skills. On September 4th, you will be able to learn how to use great customer service skills to keep your customers coming back and how to keep the interaction between customers each time they return. Not only will the webinar be showed in Minneapolis, but those in the Fargo/Moorhead area will be able to take advantage of the information. The second session at 4:30pm will be played in the area.
As part of the free webinar, you can visit Koehler and Dramm on September 4th for a day of customer service training. Seats are limited and are filled on a first come first served basis, so register today! Call Jeannie at 612-362-3131 to reserve your seat.
Challenge yourself to rethink the way you run your business!
“The customer service skills you need to keep them coming back” featuring Tim Huckabee, President of Floral Strategies.
September 4th 2014 at Koehler and Dramm Wholesale Florist: 2407 East Hennepin Ave, Minneapolis, MN 55413
Session 1: 10:30AM-12:00pm
Session 2: 4:30PM-6:00pm*
*Fargo/Moorhead presentation will be at the Courtyard Marriott in Moorhead, MN
1080 28th Ave S
Moorhead, MN 56560
Presentation will start at 2pm in the Red River Room, with the Tim Huckabee webinar to follow at 4:30pm (refreshments provided)
*Show in Minneapolis and Fargo.